Order Process
Emergency (within 24 hours)
Please try to order one week ahead of digging. However, should you experience an emergency, call us immediately to see what we can do. There is an additional fee of $40.
#1 Mark it
Outline where you plan to dig or place a heavy item. Mark it in white as it is the standard color to indicate the location site.
#2 Calculate your quote
Calculate your own quote:
Square foot of area to locate
Divide by 1200
Multiply by $60
This gives you the cost of locating if you are within a 50 mile radius. (See mileage calculation below.)
After the first free 50 miles of travel starting at the New Albany post office, we add $1 per mile one way.
#3 Order
Once you have a quote of your project, send us at least a minimum order for the first 30 minutes of location time. We will ask for any remainder after we complete our location job for you.
#4 Add instructions
Our underground locating services can be greatly helped by you giving us explicit instructions for locating your marked area and/or any special instructions for locating the area safely. Please communicate all need to know items about your project during the order process.
#5 Communicate
Customers may call us 7am-10pm except Sunday. Always give us a contact name and phone number on all communication, it helps us to serve you faster.